Privacy Policy
Last updated: June 1, 2026
1. Information We Collect
Personal Information
- Name, email address, phone number
- Shipping and billing addresses
- Government ID (for seller verification only)
- Payment information (processed securely via Razorpay)
Store Information (Sellers)
- Store name, description, logo, banner
- Bank account details, UPI ID for payouts
- GST number (if applicable)
- WhatsApp number for order notifications
Usage Data
- IP address, browser type, device information
- Pages visited, time spent, click patterns
- Search queries and product interactions
2. How We Use Your Information
Order Processing
To process purchases, payments, and deliveries between buyers and sellers.
Seller Payouts
To transfer earnings to seller bank accounts and UPI IDs.
Communication
Order updates, promotional offers, and platform notifications.
Fraud Prevention
To detect and prevent fraudulent transactions and account abuse.
Platform Improvement
Analytics to improve user experience and feature development.
Legal Compliance
To comply with Indian laws, tax regulations, and legal requests.
3. Data Storage & Security
We use Supabase for secure cloud data storage. All data is encrypted in transit (TLS 1.3) and at rest. Payment information is never stored on our servers — all payments are processed securely through Razorpay, which is PCI-DSS compliant.
TLS 1.3
Encrypted transmission
AES-256
Data at rest encryption
PCI-DSS
Payment security standard
4. Data Sharing
We never sell your personal data. We only share data with:
- Sellers — Buyer name, phone, and shipping address (only for order fulfillment)
- Razorpay — Payment processing (encrypted, tokenized)
- Supabase — Secure database hosting
- Legal authorities — Only when required by Indian law
5. Your Rights
Access your personal data anytime from your account settings
Request data deletion (30-day processing time)
Opt-out of marketing emails
Download your data in portable format
Update or correct inaccurate information
6. Cookies & Tracking
We use essential cookies for authentication and functional cookies for analytics. See our Cookie Policy for details.